Privacy Policy
This privacy policy describes how QLICKR, a sole proprietorship registered with the Thionville Trade Register under number 944 741 768, with its registered office at 30 rue des tilleuls, 57970 KUNTZIG, France (hereinafter "QLICKR"), collects, uses, and protects the personal data of its clients and users.
Data Controller
The data controller is QLICKR. Contact: qlickragency@gmail.com
Data Collected
- Identification information: last name, first name, email address, phone number, Instagram username, password
- Payment information: bank details (via Stripe)
- Connection and usage data: IP address, logs, usage statistics, preferences
- Any information provided as part of customer support
Instagram credentials: By adding an Instagram account, the user explicitly consents to provide their Instagram username and password, solely for the purpose of connecting their account to the platform. This information is strictly confidential, encrypted, and never shared with third parties. QLICKR is contractually committed to ensuring their security and immediate deletion upon request or account removal.
Purposes of Data Processing
- Managing your account and subscription
- Providing and improving our services
- Managing billing and payments
- Communicating with you (support, information, newsletters)
- Complying with our legal and regulatory obligations
- Ensuring the security of our platform
Legal Basis
- Performance of the contract (account management, subscription, service delivery)
- Compliance with legal obligations (billing, accounting)
- Your consent (marketing communications, cookies)
- Our legitimate interest (service improvement, fraud prevention)
Data Recipients
- Our technical service providers (hosting, payment via Stripe, emailing, etc.)
- Competent authorities where legally required
We never sell your data to third parties.
Transfers Outside the EU
Some service providers (e.g., Stripe, emailing tools) may transfer data outside the European Union. Such transfers are governed by appropriate safeguards (standard contractual clauses, etc.).
Data Retention Period
- Account data: as long as the account is active, then for 3 years after the last activity or deletion
- Billing data: 10 years (legal requirement)
- Cookies: according to the duration indicated in our cookie banner
Your Rights
- Access your data
- Rectify or delete your data
- Restrict or object to processing
- Data portability
- Withdraw your consent at any time
- File a complaint with the CNIL (www.cnil.fr)
To exercise your rights, contact: qlickragency@gmail.com
Cookies
Our site uses cookies to enhance the user experience and to collect website traffic statistics (Google Analytics, etc.). You can accept or refuse cookies via the dedicated banner or your browser settings.
Security
We implement all appropriate technical and organizational measures to ensure the security and confidentiality of your data.
Policy Changes
We may update this policy at any time. The version in effect is the one published on our website.
Last updated: June 26, 2025